PREPARING THE EVIDENCE
THAT SUPPORTS YOUR ACCREDITATION
for professional wedding businesses.
WHAT YOU’LL NEED TO APPLY
Most professional wedding businesses already have much of what’s required.
Our role is to help you present evidence in a clear, structured way so assessment is fair, consistent, and practical.
Core requirements apply to every business. Higher star standards require deeper evidence, stronger systemisation, and greater delivery control.
Eligibility note: Businesses must have been operating for a minimum of two years to apply for accreditation.
HOW REQUIREMENTS SCALE
5★ focuses on professional foundations and reliable delivery
6★ requires stronger systemisation, consistency, and team readiness
7★ reflects higher responsibility, governance discipline, and delivery complexity
The checklist below represents the core areas assessed across all standards.
WHAT EVIDENCE LOOKS LIKE
Silver (Desktop Audit)
Evidence is assessed through documentation, written explanations, and submitted materials. For 6★ and 7★ Silver, this includes a virtual interview to validate operational maturity and clarify evidence.
Gold (Onsite Audit)
Evidence is verified through on-site observation and discussion to confirm that documented systems match real-world practice.
Where possible, showing evidence is sufficient. We avoid collecting unnecessary copies of sensitive documents.
Gold does not change your star standard. It strengthens the depth of verification.
We are not looking for perfection. We are looking for professional intent, responsible operation, and systems that hold under real wedding conditions.
If something is missing or unclear, we will guide you on what’s needed to complete the submission.
CORE SUBMISSION AREAS
Use this as a guide, not a burden.
MarryMark accreditation is evidence-based, but the process is designed to be practical and achievable.
When you select your tier and audit modality, the application form will guide you through the evidence required for that pathway. You do not need to upload everything upfront.
In most cases:
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Some evidence is submitted during the application stage
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Some evidence is discussed and validated in the virtual interview (where applicable for 6★ and 7★ Silver)
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For Gold, much of the verification occurs on-site, where documents and systems can be shown in context
Our focus is confirming that you have responsible systems in place and that they operate in practice, not creating paperwork for its own sake.
PRIVACY AND DOCUMENT HANDLING
We recognise these documents are sensitive. Wherever possible, we do not require copies. Being shown key documents and systems is sufficient to confirm standards.
Information collected through the application and assessment process is handled securely and used only for accreditation purposes. Where information is used for internal analysis or reporting, it is de-identified.
If something is missing or unclear, we will guide you on what’s needed to complete assessment.
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1) Business legitimacy and insurance (at application)
Typical evidence:
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Business registration details (ABN/trading name)
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Current insurance certificates relevant to your services
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Any required licences (where applicable)
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2) Contracting and consumer fairness (Audit stage)
Typical evidence:
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Your standard client agreement/terms and conditions
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Deposit and payment schedule
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Cancellation/date change policy
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Change request process (scope changes)
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3) Client experience and communication standards (Audit stage)
Typical evidence:
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Enquiry and response workflow (email templates or CRM steps)
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Client onboarding process (welcome pack, timeline, key info)
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Service standards or experience commitments
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4) Delivery control and operational execution (Audit stage)
Typical evidence:
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Run sheets, scheduling templates, checklists
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Handover processes (where multiple staff are involved)
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Vendor alignment or confirmation steps (if applicable)
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5) Risk, safety, and contingency planning (Audit stage)
Typical evidence:
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Contingency plans (weather, supplier failure, staff illness)
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Incident or issue logging approach (even simple)
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Venue or site safety practices (where relevant)
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6) Team and subcontractor responsibility (Audit stage)
Typical evidence:
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Role responsibilities (even a simple role outline)
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Contractor onboarding or briefing steps
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Quality control checks for delivery consistency
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7) Reputation and evidence of delivery (Audit stage)
Typical evidence:
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Review sources or testimonials
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Client feedback process (how you collect, address, improve)
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Examples of real outcomes (case studies optional)
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CODE OF CONDUCT AND ETHICAL STANDARDS
All applicants are required to formally agree to the MarryMark Business Code of Conduct as part of the accreditation process.
The Code of Conduct sets clear expectations around:
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Professional and ethical behaviour
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Honest representation and advertising integrity
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Client care, fairness, and dispute handling
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Responsible operation across teams and subcontractors
Agreement to the Code is required at application and maintaining alignment with the Code is part of ongoing active standing.
EDUCATION REQUIREMENTS
Professional development supports ongoing eligibility and progression.
Education is completed progressively across the accreditation period:
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At least one course must be completed within the first 30 days
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Remaining courses are completed within 9 months of the accreditation period
Annual course requirements:
Silver
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5★ 3 courses
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6★ 6 courses (shared across staff)
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7★ 9 courses (shared across staff)
Gold
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5★ 4 courses
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6★ 8 courses (shared across staff)
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7★ 12 courses (shared across staff)
You’ll receive reminders and guidance throughout your accreditation period.